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Legal information about the website
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Online dispute resolution in accordance with Art. 14 Paragraph 1 ODR-VO
Information on online dispute resolution
The EU Commission provides an internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations that arise from online sales contracts. The OS platform can be reached under the following link: https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.